Terms of Service

Last Updated: January 26, 2026

Welcome to Elaine Cares. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions.

Important Medical Disclaimer: Elaine Cares provides companion care for seniors. We are <u>not</u> an emergency medical response service or a primary healthcare provider. In the event of a medical emergency, please dial 911 immediately.

1. Acceptance of Terms

By using this website, you represent that you are at least 18 years of age and have the legal authority to enter into this agreement on behalf of yourself or a family member.

2. Nature of Services

Our services include companion care, social engagement, and family updates. While our matching process is nurse-led, our companions provide non-medical support. Specific care plans are established during the consultation and trial session.

3. User Conduct

Users agree to provide accurate information when filling out forms and to use the website only for lawful purposes. Harassment or abusive behavior toward our staff or companions is strictly prohibited and may result in immediate termination of services.

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Elaine Cares and is protected by Canadian and international copyright laws.

5. Limitation of Liability

Elaine Cares shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or services. Our maximum liability shall be limited to the amount paid for the specific service in question.

6. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

7. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page.